This has been written against the South African statutes that apply to an online clothing shop: the Consumer Protection Act 68 of 2008, the Electronic Communications and Transactions Act 25 of 2002 and the Protection of Personal Information Act 4 of 2013. It is a solid starting point, not legal advice, and nobody here is an attorney. Every HIGHLIGHTED FIELD is a detail only you can supply. Have it checked before you rely on it in a dispute.
1. Who you are buying from
Section 43 of the ECT Act requires an online seller to say plainly who it is. This shop is operated by:
- Registered name
- REGISTERED COMPANY NAME
- Registration number
- COMPANY REGISTRATION NUMBER
- Trading as
- GolfBef@k
- VAT number
- VAT NUMBER, OR "NOT VAT REGISTERED"
- Physical address
- STREET ADDRESS — A PO BOX IS NOT ENOUGH
- SUPPORT EMAIL
- Telephone
- PHONE NUMBER
- Website
- golfbefok.com
Last updated DATE.
2. Terms of sale
Prices
Prices are in South African Rand and include VAT where we are registered for it. The price you pay is the price shown at the moment you check out. If a price is obviously wrong — a shirt listed at R6 instead of R649 — we will contact you and cancel the order rather than hold you to a mistake, and you will be refunded in full.
Launch pricing
Until 25 October 2026 the range is in a pre-launch trial run, and the prices on the site — including member prices — are launch prices for that period. They apply to orders placed up to and including 25 October 2026. After that date prices will change, and the new prices will be shown on the site before they apply. An order placed during the trial run is charged at the price shown when it was placed, and is not affected by the later change.
When a sale is made
Placing an order is an offer to buy. The sale is concluded when we accept it, which is when we send your order confirmation email. If we cannot fulfil an order we will tell you and refund you in full.
Payment
Payment is taken at checkout through our payment provider. We never see or store your full card number. Orders are made up once payment is confirmed.
The checkout currently runs a simulated payment step for testing. No money moves and no card details are collected. This clause needs revisiting the day a real payment provider is connected, and the provider must be named here.
3. Delivery
We deliver within South Africa to the address you give at checkout. Please check it — we cannot recover a parcel sent to an address you typed incorrectly, though we will help you chase it.
- Areas
- WHERE YOU DELIVER
- Cost
- DELIVERY FEE, OR FREE OVER SOME AMOUNT
- Time
- WORKING DAYS — BE REALISTIC
- Courier
- COURIER NAME
If we cannot deliver within the time we quoted, the CPA entitles you to cancel and be refunded. Items with branding applied are made to order and take longer; the extra time is quoted before you claim a branding slot.
4. Returns, refunds and exchanges
Changed your mind — 7 days
Because you bought online, section 44 of the ECT Act gives you seven days from receiving your order to cancel it without giving a reason. Send the item back unworn, unwashed and in its original packaging, and we refund the price. You pay the cost of returning it. This is your right and nothing on this page takes it away.
Wrong size
Exchange it within NUMBER days, unworn and unwashed, and we will send the size you meant. Our size guide carries the measurements each size is cut to; measuring against it before you order saves everybody the trip.
Faulty, or not what you ordered
Section 56 of the CPA gives you six months to return goods that are faulty, not fit for their ordinary purpose, or not what was described. You choose whether you want it repaired, replaced or refunded — not us. We pay the return cost. Normal wear, damage you caused, and colour fading from washing against the care label are not faults.
Branded items
Anything with a name or club stitched on it is made for you and cannot be resold, so the seven-day change-of-mind return does not apply to it. Your six-month protection against a faulty item does, in full. We confirm the spelling with you before anything is stitched — please check it carefully at that point.
How to start a return
Raise it under Order Disputes in the app, or email SUPPORT EMAIL with your order number. Refunds go back to the method you paid with, within NUMBER working days of us receiving the item.
5. Clubhouse membership
Membership is R80 a month or R500 a year, and gives you 20% off every item, access to the app, early sight of drops, your own referral code, branding slots and a member card — digital, and printed and posted to you.
Free until launch
Until 25 October 2026, membership and access to the app are free. Joining during that period costs nothing and no payment details are taken. The plan you choose when you join is the one you would continue on afterwards, but you will not be charged for it automatically: we will ask you before membership becomes paid, and you are free to stop at that point without owing anything.
Billing
Monthly membership is charged on the billing day you pick and renews until you cancel. Annual membership is charged once a year on the anniversary of joining. We will tell you before any price change, and you may cancel rather than accept it.
Cancelling
You can cancel at any time from your account page. Section 14 of the CPA lets you end a fixed-term agreement early on 20 business days' notice; where you have paid for a year in advance we will refund the unused months, less any discount you have already had the benefit of. Your discount and app access stop when the membership does.
What is not included
A branding slot covers the stitching, not the garment. Slots do not carry over if you cancel, and are not exchangeable for money or a discount.
6. Privacy
This section is our POPIA notice. It says what we hold about you, why, who else sees it, and what you can make us do about it.
What we collect
- Your account — name, email address, and a password we never see in readable form.
- Your orders — what you bought, what you paid, and the delivery address and phone number you gave.
- Your membership — plan, billing day, referral code, branding slots.
- What you write — messages in the app, reviews, disputes, and any photos you attach.
- Your picture — only if you upload one or choose an avatar.
- Technical basics — the usual server logs kept by our hosting provider.
We do not collect your ID number, and we never see your full card number.
Why, and on what basis
To take and deliver your order, run your membership, answer you when you contact us, and meet our tax and record-keeping obligations. That is performance of our contract with you and compliance with the law. Marketing email is sent only if you asked for it, and every one carries a way out.
Who else sees it
Only those who need to, to get your order to you:
- Our courier — your name, address and phone number.
- Our supplier — what to make up, and the branding to apply.
- Our hosting and database providers.
- Our email provider, to send order confirmations.
- Our payment provider, when one is connected.
We do not sell your information to anybody, for any price.
Where it is kept
Our database and site are hosted outside South Africa, CONFIRM REGION — CURRENTLY US-WEST. POPIA allows this where the receiving country or the provider offers comparable protection, and our providers are contractually bound to it. Section 72 of POPIA is the clause that governs this, and it is worth having your attorney confirm the arrangement.
How long we keep it
Order and tax records for five years, as the Tax Administration Act requires. Your account and what you wrote in the app for as long as you have an account, and NUMBER months after you close it. Chat messages are kept for 90 days.
What you can require of us
- To tell you what we hold about you.
- To correct or delete anything wrong.
- To stop using it for marketing, at once and without a reason.
- To object to us processing it, on grounds that matter to your situation.
- To complain to the Information Regulator if we get it wrong.
- Information Officer
- NAME — POPIA REQUIRES ONE, AND REGISTRATION WITH THE REGULATOR
- Contact
- EMAIL FOR PRIVACY REQUESTS
- Information Regulator
- inforeg.org.za — complaints.IR@justice.gov.za
POPIA requires you to register an Information Officer with the Information Regulator, and PAIA requires a manual describing the records you hold. Both are your obligation as the business, not something a website can do for you.
8. Reviews and what you write
You can review anything we sell. Say what you actually think — a shop with only good reviews is a shop whose reviews are worthless. What you may not post is anything untrue about a person, anything hateful, anyone else's personal details, or anything you did not write yourself.
Verified buyer means our records show a paid order containing that product. It is checked, not claimed.
You can edit your review at any time. You cannot delete it, and neither will we — except where it breaks the rules above, is about the wrong product, or the law requires it. Reviews that vanish when they are inconvenient make the remaining ones meaningless.
What you write stays yours. By posting it you let us show it on the site.
9. Our brand and artwork
The GolfBef@k name, the logo, the artwork on the garments, the photography and the text on this site belong to us. Buying a shirt buys you the shirt, not the right to reproduce the design. Please do not copy the artwork onto your own products.
10. Liability
We are responsible for getting your order right, and for the goods being what we said they are. Nothing here limits your rights under the CPA, excludes liability for death or personal injury caused by our negligence, or for anything the law does not permit us to exclude. Beyond that, we are not liable for indirect losses — a missed tee time, for instance — arising from a late delivery.
We do not promise the site will never be down. We will get it back as quickly as we can.
11. Complaints, and the law that applies
Tell us first — SUPPORT EMAIL, or Order Disputes in the app. Most things are a misunderstanding and we would rather fix it than argue about it.
If we cannot sort it out between us, you may take it to the National Consumer Commission (thencc.gov.za) or the Consumer Goods and Services Ombud (cgso.org.za), free of charge. You do not have to go through us first, and using them does not affect your other rights.
These terms are governed by South African law, and the courts of South Africa have jurisdiction.
We may change these terms. The version on this page at the time you order is the one that applies to that order.